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The NewStep Story

Corporate Overview

Sophisticated consumers and enterprise users are demanding more choice in their communications services.  They want control over the user experience and they want the ability to define services that match their lifestyle.  Multiple devices with disconnected services maintain the status quo slowing the evolution of a personalized experience.   Services that match a user’s lifestyle need to focus on enriching the user experience while at the same time simplifying user behaviour.  As the underlying technology in the network has evolved to deliver convergence, its time for the service offerings to converge and deliver a better communications experience to both consumer and enterprise users.

Personalized communications is the next evolution of convergence, stretching beyond both fixed-mobile and unified communications.  Personalized communications convergence should enhance the user experience by providing them with a communications experience that is specifically tailored for their unique personas and leverages all available presence, location, and behaviour characteristics to provide a consistently enhanced service across any device, access mechanism, and network.

NewStep Networks is at the forefront of this evolution to enabling personalized communications.  NewStep provides the solutions that enable an “any device, any place” communications experience today.  It’s all about bringing together the services that are important to users.  Call it service convergence, fixed mobile convergence, or Unified Communications.  We call it Personalized Communications, a better way to communicate.

Who We Are

The market and technology leader in software convergence solutions, enabling an evolution to truly personalized communications.  Spun out from Bell Canada in 2003, and deploying solutions with major service providers worldwide.

Products and Technology

Service convergence and fixed-mobile convergence solutions that enable users to move communication sessions seamlessly across access technologies, including WiFi, Femtocell, WiMAX, and LTE , enabling “any device, any place” communication flexibility.

The NewStep Converged Services Node uses innovative signaling and call control software (16 patents filed) in a commercially deployed, carrier-grade (99.999% reliability) platform.

Markets

NewStep solutions serve the enterprise and consumer markets and are sold directly and through service providers, equipment manufacturers and system integrators.

Locations

Headquartered in Toronto, Canada with offices in the US, Europe and Asia.

The NewStep Difference

Beyond enabling service providers and enterprises to deliver valuable services across their fixed, mobile, and enterprise networks, NewStep service convergence solutions help drive new revenue, reduce customer churn, and attract higher value subscribers.  Our products offer unique benefits that other FMC solutions can’t, including;

  • Broad range of applications, including consumer convergence, network convergence, and enterprise mobility
  • Multi-vendor support
  • End-to-end solutions
  • Deployed and operational today
  • Simple, cost effective installation